PRIVACY AND POLICY

. INTRODUCTION

I SUPPORT I KASI LAM have developed an electronic business platform which provides capability to disseminate information to interested parties.

. SCOPE

This policy is applicable to all users who make use of the I SUPPORT I KASI LAM website

. OBJECTIVES

To assure all users of the I SUPPORT I KASI LAM of the protection of their personal data.

. DEFINITIONS

Users: stakeholders or any person making use of the ISIKL.

. COLLECTION AND USE OF PERSONAL INFORMATION

Users registering on any of the ISIKLs or calling the contact office may be required to provide personal information.  The personal information collected on this site and via contact office is used for the purpose for which it is requested:

• Contact information for stakeholders seeking information is collected in order for us to contact that person to provide information about our services. This information may be stored on our servers in South Africa. Such information is usually deleted as space requires or in the normal course of business, but can be amended or deleted upon request. To review, amend, or delete user information, contact I SUPPORT I KASI LAM. Users are required to provide their name, contact information and the approximate dates they visited the websites and/or called our office contacts.
• Contact information, such as user name, address, telephone number, or email address, for consumers, investors or customers with questions, concerns, complaints, inquiries, requests for information or technical support questions, is used to respond to the request for information. This information may be stored on our servers in South Africa. Such information is usually deleted as space requires or in the normal course of business, but can be amended or deleted upon request. To review, amend, or delete user information, contact info@isupportikasilam.co.za. Users are required to provide their name, contact information and the approximate dates they visited the websites and/or called the call centre.
• When signing up for an email newsletter or alert at the websites, I SUPPORT I KASI LAM will use that address to deliver the email newsletter that has been requested. To review or delete user information or to opt-out of any newsletter, contact I SUPPORT I KASI LAM.

6. COLLECTION AND USE OF NON-PERSONAL INFORMATION

• The ISIKL may use persistent cookies, clear GIFs and log file information (such as Internet Protocol Address and referring URLs) about user activity at this site in order to understand website usage and to resolve any problems, for example, in navigation thus enhancing the user experience at this site. Information about those cookies or website usage is not combined with either any ad-serving cookies or email cookies nor is information about the cookie or log file information linked with any personal information a user may have provided at the website/s.
• In addition, I SUPPORT I KASI LAM may serve ads on its websites. In doing so our ad server will place or read a unique ad-serving cookie on a user’s computer and will use non-personal information about the user’s browser and activity at this site to serve ads to them on this and other sites.
• If a user has visited this site by clicking on a banner ad for our products and services, a temporary or “session” cookie may be set on the user’s browser. This cookie will contain either an identification number for the ad that was clicked on, or will contain an identification number for the site that was visited when the user clicked on the banner ad. After the user has arrived at any of the ISIKL, and requests further information from ISIKL about their products and services, the personal information provided during that request will be linked to the information in the session cookie so that ISIKL Department can measure the effectiveness of the advertising. This “linking” will not be used to target future advertisements to the user or to send the user emails about future goods and services, unless indicated by the user on the product request page. As this is a session cookie, it will disappear from the user’s cookie folder once the browser has been closed. If the user returns to the site via one of ISIKL ads, they will appear as a new visitor until they provide further personal information.

7. INFORMATION SHARING OR DISCLOSURE

I SUPPORT I KASI LAM may provide users’ information to their agents, or their agents may collect information from users on their behalf if I SUPPORT I KASI LAM has contracted with a third party to provide some part of the information or service that the user has requested. By written agreement, these agents are required to implement similar security measures and will process user information only as authorized by I SUPPORT I KASI LAM to fulfill the service that they have been contracted to provide.

Other than agents who act on I SUPPORT I KASI LAM behalf, information provided by users at this site will not be transferred to unrelated third parties, unless I SUPPORT I KASI LAM has a user’s permission to do so. Personal information provided to this site is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.

8. CONFIDENTIALITY AND SECURITY

I Support I Kasi Lam have implemented reasonable security measures in order to protect both personal and non-personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction. I Support I Kasi Lam employees are made aware of and are accountable for compliance with our privacy policy.

9. CHANGES TO THIS PRIVACY POLICY

I support I kasi Lam may amend this policy from time to time. Notification to users will be made by posting a prominent announcement on our website pages if changes are made in the way personal information is used. For questions or concerns about the information collected or used at this site, please contact info@isupportikasilam.co.za.

10. ONLINE ADVERTISING

I Support I Kasi Lam engage third parties that help it deliver its banner advertisements and other online communications. The third parties may collect and use information about I support I Kasi Lam customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. The personal information they collect is aggregated and cannot be linked to a person. If you do not wish your personal information to be used in this way, please notify us.On info@isupportikasilam.co.za

11. You Agree to These Terms by Using this Site

Your access to, and use of, the Site is subject to the following Terms of Use and all applicable laws and regulations. By accessing and using the Site, you accept, without limitation or qualification, these Terms of Use, and acknowledge that any other agreements between you and I Support I kasi Lam are superseded with respect to this subject matter. If you do not agree and accept, without limitation or qualification, these Terms of Use, please exit the Site.

12. Ownership of Content

The Site and all of its contents including, but not limited to, all text and images (“Content”) are owned and copyrighted by I Support I kasi Lam or others with all rights reserved unless otherwise noted. Any content that is a trademark, logo, or service mark is also a registered and unregistered trademark of I Support I Kasi Lam or others. Your use of any Content, except as provided in these Terms of Use, without the written permission of the Content owner is strictly prohibited. You are also advised that I Support I Kasi Lam will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

13. Your Use of the Site

I Support I Kasi Lam of South Africa grant you permission to use the Site as follows:

• you may not use images of people or places on the Site without I Support I Kasi Lam written permission;
• you may not distribute, modify, copy (except as set forth above), transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, sell or otherwise use Content without I Support I Kasi Lam written permission;
• you are prohibited from using the Site to post or transmit any infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. I Support I Kasi LAM will fully cooperate with any law enforcement authorities or any court order requesting or directing I Support I kasi Lam to disclose the identity of anyone posting or transmitting any such information or materials; and
• You are prohibited from using the Site to advertise or perform any commercial solicitation.

14. Privacy

Any personal data (for example, your name, address, telephone number or e-mail address) you transmit to the Site by electronic mail or otherwise will only be used by I Support I Kasi Lam for internal research purposes, unless you have explicitly stated that you would like to receive emails containing news, promotions and competitions. Any communication or material you transmit to the Site, such as questions, comments, suggestions or the like, will be treated as non-confidential and nonproprietary. We will not provide your information to third parties.

15. Disclaimer of Warranties

ALL CONTENT IS SUBJECT TO CHANGE AND IS PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Without limiting the foregoing, I Support I Kasi Lam neither warrants nor represents that your use of any Content will not infringe the rights of any third parties nor that the Content will be accurate, complete or up-to-date. Additionally, with reference to any discussions, chats, postings, transmissions, bulletin boards, and the like that may be on the Site, I Support I Kasi Lam assumes no responsibility or liability arising from any infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, contained in any such locations on the Site.

16. Exclusion of Liability

YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER I Support I kasi Lam, NOR ANY OF ITS AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR CONTENT WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Please note that some jurisdictions may not allow the exclusion of certain damages, so some of the above exclusions may not apply to you.

17. Links to Third Party Sites

The Site may contain links to sites owned or operated by parties other than I Support I kasi Lam. Such links are provided for your convenience only. I Support I Kasi Lam do not control, and is not responsible for, the content or privacy policies on, or the security of, such sites. Without limiting the foregoing, I Support I Kasi Lam specifically disclaims any responsibility if such sites:

• infringe any third party’s intellectual property rights;
• are inaccurate, incomplete or misleading;
• are not merchantable or fit for a particular purpose;
• do not provide adequate security;
• contain viruses or other items of a destructive nature; or are libelous or defamatory